Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update problem

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Wayne Mery

James Gauron
James Gauron
more options

I am locked out of my account because I get the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot?" I then reboot and get the same message when I try accessing Thunderbird. I tried uninstalling but I get that same message. I installed the latest version anyways and it works until I close it and then try to reopen it and I get the same message. Any ideas?

I am locked out of my account because I get the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot?" I then reboot and get the same message when I try accessing Thunderbird. I tried uninstalling but I get that same message. I installed the latest version anyways and it works until I close it and then try to reopen it and I get the same message. Any ideas?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Delete the Program directory where Thunderbird is installed - see Help > Troubleshooting Information. Download and install Thunderbird from the website.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.