Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Received security threat analysis- Mozilla Firefox which detected 5 viruses on harddrive & recommendation was "click to start protection". Is this trustworthy & should I click?

  • 1 பதிலளி
  • 182 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by cor-el

Five viruses detected on security threat analysis. Is the message trustworthy and should I click "start protection"?

This happened

Just once or twice

Today

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Five viruses detected on security threat analysis. Is the message trustworthy and should I click "start protection"? == This happened == Just once or twice == Today == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

All Replies (1)

No. You should never respond to such unsolicited pop-up messages. Doing that is a sure way to get infected with malware. --- Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware.

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked