Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Stop private browsing and clear recent history are both greyd out and I can do neither.

  • 1 பதிலளி
  • 31 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by JYOuyang

AnonymousUser
AnonymousUser
more options

Under the tools menu, both 'stop private browsing', and 'clear recent history' are greyed out and I can do neither.

This happened

Every time Firefox opened

== Recently

Under the tools menu, both 'stop private browsing', and 'clear recent history' are greyed out and I can do neither. == This happened == Every time Firefox opened == Recently

All Replies (1)

JYOuyang
JYOuyang
more options

Looks like you might be having an issue with a corrupt Places.sqlite, which stores your history and bookmarks.

See: http://kb.mozillazine.org/Locked_or_damaged_places.sqlite and ((Recovering important data from an old profile)