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Why does Firefox not start when I click on it?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

Why does firfox not open when I click on the short cut?

This happened

Not sure how often

This evening.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; GTB6.5; .NET CLR 2.0.50727; eSobiSubscriber 2.0.4.16; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 1.1.4322)

Why does firfox not open when I click on the short cut? == This happened == Not sure how often == This evening. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; GTB6.5; .NET CLR 2.0.50727; eSobiSubscriber 2.0.4.16; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 1.1.4322)

All Replies (1)

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox. See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also http://kb.mozillazine.org/Browser_will_not_start_up