Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problems with picasa

  • 1 பதிலளி
  • 42 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

I recently loaded Firefox on my computer. I use Picasa regularily to email photos but I can no longer do so. When I try to logon to Gmail from Picasa Gmail refuses my password and user name. However Gmail works fine otherwise on this computer. I have 2 other computers which I use to email photos using Picasa and these work fine but I haven't loaded Firefox on them.

All Replies (1)

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems