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After upgrading to 3.6.11 and the latest round of IE8 security fixes, Firefox crashes when opening about 85% of the time

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  • Last reply by gvarner3

I am running Windows Vista (SP2) and after installing the latest round of Windows updates (on 10/14/10), and upgrading Firefox to 3.6.11, Firefox crashes on start-up about 85 % of the time. The error message that I receives comes from Windows. The problem signature information from Windows is below. I am also having problems accessing secure sites after the Windows updates on IE.

I am running Windows Vista (SP2) and after installing the latest round of Windows updates (on 10/14/10), and upgrading Firefox to 3.6.11, Firefox crashes on start-up about 85 % of the time. The error message that I receives comes from Windows. The problem signature information from Windows is below. I am also having problems accessing secure sites after the Windows updates on IE.

All Replies (4)

Do you have Antivirus software installed? If so which?

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, just like you open a website.

See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]

The information here was all posted prior to this maintenance being released. I did download and run SpyBot with no change.