Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

drop down menus are not displaying when clicked

  • 1 பதிலளி
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

Out of the blue today, all drop-down menus, including "File," "View," bookmarks," and anything I right click, do not display the proper drop down menu. Instead, I only see the shadow on the upper right side of the box.

All Replies (1)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.