Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is closed, won't reopen because it claims still running and I have to use task manager to remove from RAM

  • 1 பதிலளி
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by the-edmeister

Geoff_T
Geoff_T
more options

This is a constant bug that happens with Firefox... been happening for years.

I close the program and, later, when I reopen, it won't open because it claims to be already running.

I select task manager and the damn program is in there using up RAM. I close it and then Firefox will open.

This is Windows XP.

Also, it seems whenever I click on a link in an email Firefox is unobtainable because it needs to install an update. Lord knows how many updates you do a month... it always coincides with my wanting to use it.

This is a constant bug that happens with Firefox... been happening for years. I close the program and, later, when I reopen, it won't open because it claims to be already running. I select task manager and the damn program is in there using up RAM. I close it and then Firefox will open. This is Windows XP. Also, it seems whenever I click on a link in an email Firefox is unobtainable because it needs to install an update. Lord knows how many updates you do a month... it always coincides with my wanting to use it.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

See this KB article:
https://support.mozilla.com/en-US/kb/Firefox%20hangs
the hang-at-exitsection

Sorry, there were two updates this past week, the first update had a bug with Java performance and a 2nd update was released two days later. The update previous that those was back in mid-December. How time flies when we're having fun. LOL