Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need to know the SMTP server address and port number so I can enable my scan to e-mail.

  • 3 பதிலளிப்புகள்
  • 24 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

ShotgunStan
ShotgunStan
more options

I bought an HP 8500 A910 printer and want to use the scan to e-mail feature but it wants to know the SMTP address and port number.

I bought an HP 8500 A910 printer and want to use the scan to e-mail feature but it wants to know the SMTP address and port number.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

You can get that information from your email service provider. The SMTP protocol has nothing to do with Firefox, which doesn't do email. Web mail uses the HTTP / HTTPS protocol, not SMTP or POP3 as used by regular email services.

ErinCorona
ErinCorona
more options

I have that printer too, but the scan to email function is not supported on our model. But you can accomplish the same thing by just adding another step. Just scan to a file on your desktop and email from there. I know, I was a little disappointed too, but I guess I should have read the specs more closely when I bought it.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

See http://en.wikipedia.org/wiki/Smtp

SMTP uses port 25 or sometimes port 587.