Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get my addons back?

  • 3 பதிலளிப்புகள்
  • 40 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by the-edmeister

sklahghnq41qu119
sklahghnq41qu119
more options

I restarted Firefox in Safe mode to troubleshoot what I thought was a problem (turned out it was just a new way of doing things in Firefox 4), and when I exited Safe mode, and started Firefox most of my addons where missing. My customized toolbar buttons are gone, and so is my Download Helper addon. How do I get things back to normal? Thanks.

I restarted Firefox in Safe mode to troubleshoot what I thought was a problem (turned out it was just a new way of doing things in Firefox 4), and when I exited Safe mode, and started Firefox most of my addons where missing. My customized toolbar buttons are gone, and so is my Download Helper addon. How do I get things back to normal? Thanks.

All Replies (3)

TonyE
TonyE
  • Moderator
more options
  1. Open your Firefox profile folder, for details of how to access it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete extensions.cache, extensions.ini, extensions.rdf and extensions.sqlite, when you restart Firefox this will force Firefox to rebuild the list of installed add-ons
sklahghnq41qu119
sklahghnq41qu119 கேள்வியின் உரிமையாளர்
more options

Thanks TonyE, I'll try that.

the-edmeister
the-edmeister
  • Moderator
more options

You probably won't find extensions.cache and extensions.rdf if that Profile has only been run with 4.0. Those files were used in Firefox 3.0 - 3.6 versions, 4.0 replaced those files with extensions.sqlite.