Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after a malware attack last week that rewrote my registers I had to restart from a restore point. The problem is now when firefox wants to update, it want to use the site that contains malware. I need to reset it to the proper site how do I do this?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 15 views
  • Last reply by Xircal

10hammers
10hammers
more options

My son was using the cpu at the time of the first attack. He got it cleared out and working. A day later it hit again when I was using the computer. As soon as I saw the fake virus scan I brought up taskmaster and stopped it. Almost immediately it started running again so I stopped it a second time. When I did, it shut down windows explorer. The only thing that would run was the malware. I brought it up at a restore point and it ran normally. This cycle has been repeated several times.

Both Avast and SpybotSD will find and delete the malware, and both of these update normally. I think that when firefox updates itself, it is requesting data from a malware site rater than from you. How do I reset this?

My son was using the cpu at the time of the first attack. He got it cleared out and working. A day later it hit again when I was using the computer. As soon as I saw the fake virus scan I brought up taskmaster and stopped it. Almost immediately it started running again so I stopped it a second time. When I did, it shut down windows explorer. The only thing that would run was the malware. I brought it up at a restore point and it ran normally. This cycle has been repeated several times. Both Avast and SpybotSD will find and delete the malware, and both of these update normally. I think that when firefox updates itself, it is requesting data from a malware site rater than from you. How do I reset this?

All Replies (1)

Xircal
Xircal
more options

Try this:

  1. Go to Tools | Options | Advanced and click the Network tab.
  2. In the Offline Storage menu, click the Clear Now button.
  3. In the location bar, type about:config and hit Enter.
  4. In the filter at the top, type: keyword.URL
  5. Double click it and remove whatever's in there. You'll see it revert to "Default" and "String".
  6. Go to File | Exit
  7. Restart Firefox and go to the page you want to set as your homepage
  8. Go to Tools | Options | General.
  9. Make sure it says "Show My Homepage" in the first dropdown menu.
  10. Click the button called "Use Current Pages" to set the homepage to the one you have on the screen.