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In Facebook, when I select a photo to enlarge, it turns to black and the enlargement never emerges. This problem began with my last update (before this one). Thank you

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  • Last reply by cor-el

ikarpiak@ou.edu
ikarpiak@ou.edu
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In Facebook, whenever I click on a photo to enlarge it, a black screen shows up and remains there until I close it--the photo does not emerge. The photo works fine on other web browsers and was fine on Firefox before the update earlier this year. I have updated the program today and the problem with the photo remains. Thank you.

In Facebook, whenever I click on a photo to enlarge it, a black screen shows up and remains there until I close it--the photo does not emerge. The photo works fine on other web browsers and was fine on Firefox before the update earlier this year. I have updated the program today and the problem with the photo remains. Thank you.

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cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See also: