Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to open a document in word, it wants to open it as a picture file. How do I change this setting?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by kcarter

I can no longer open word documents and view or work in them. Everything wants to open as a picture file and says there is "no preview available". I just need to know how to change the settings back to what they were so I can work in downloaded microsoft documents.

I can no longer open word documents and view or work in them. Everything wants to open as a picture file and says there is "no preview available". I just need to know how to change the settings back to what they were so I can work in downloaded microsoft documents.

All Replies (2)

Are these Word documents email attachments that you are saving using right-click and Save Link As? It's possible that your email website has changed and instead you need to click the image or use the site's button.

They are email attachments - when I upgraded to the newest version of Firefox is when it happened. Nothing on my end has changed. I can open them fine in Internet Explorer, it is just not my preferred browser.