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When I open Firefox, the browser does not open. Instead I get a small window that says: TypeError: Components.classes[cid] is undefined. How do I fix this?

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by David McRitchie

I tried to uninstall AVG antiviral software, but it did not uninstall. Next, when I try to open Firefox I get a box popup that says:

TypeError: Components.classes[cid] is undefined.

If I click OK in that box, I can then open Firefox.

Also I can no longer update Java.

Help!

I tried to uninstall AVG antiviral software, but it did not uninstall. Next, when I try to open Firefox I get a box popup that says: TypeError: Components.classes[cid] is undefined. If I click OK in that box, I can then open Firefox. Also I can no longer update Java. Help!

All Replies (2)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Possibly you have "AVG Safe search" extension installed as part of "AVG Free", solution involves reinstalling :AVG Free" without the Link Scanner component see

Other possibilities

If none of the above solve you problem use diagnostic approach...

David McRitchie மூலமாக திருத்தப்பட்டது