Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating, I cannot attach any file to an email.

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by nynick122

Before I updated, I could attach files to my email. I opened the M/S IE in my Verizon email account and I could attach files.

Before I updated, I could attach files to my email. I opened the M/S IE in my Verizon email account and I could attach files.

All Replies (2)

Try clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

I cleared the recent history, but where are 'Tools' to clear the cache, etc.