Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All of a sudden I'm having trouble with Citibank email accepting my emails.Claims no odd characters allowed.

  • 1 பதிலளி
  • 8 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

WAVE96
WAVE96
more options

Just recently, when trying to send an Email via my Citibank website, despite ordinary punctuation, I keep getting the message "Please re-enter your message and limit use of special characters or symbols, such as : _ / & (hyphens, forward or backslashes, ampersands, etc.)

Just recently, when trying to send an Email via my Citibank website, despite ordinary punctuation, I keep getting the message "Please re-enter your message and limit use of special characters or symbols, such as : _ / & (hyphens, forward or backslashes, ampersands, etc.)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).