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Firefox 9.01 does will not recognize/update Norton Toolbar update

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  • Last reply by James

watchmavin
watchmavin
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Problem 1 on a Win 7 Pro computer: Firefox 9.01 has disabled Norton Toolbar ver. 2011.7.3.6 and will not update to the latest Norton toolbar version (2011.7.4.3). I have checked for updates in the add-on tab, and preformed Live Updates on Northon 360 version 5.0, and rebooted endless times to no avail. Other than going back to Firefox 8, is there any other solution? BTW, Norton IPS is at ver. 3.2 (OK).

Problem 2 on a Win XP Pro computer: Similar to above also with Norton 360 ver. 5.0. In this case, however, Norton Toolbar is stuck at 5.6, and Norton IPS is stuck at 2.0. Both refuse to update regardless of how many time I perform Live Update on Norton (and reboot).

VERY FRUSTRATING!!

Problem 1 on a Win 7 Pro computer: Firefox 9.01 has disabled Norton Toolbar ver. 2011.7.3.6 and will not update to the latest Norton toolbar version (2011.7.4.3). I have checked for updates in the add-on tab, and preformed Live Updates on Northon 360 version 5.0, and rebooted endless times to no avail. Other than going back to Firefox 8, is there any other solution? BTW, Norton IPS is at ver. 3.2 (OK). Problem 2 on a Win XP Pro computer: Similar to above also with Norton 360 ver. 5.0. In this case, however, Norton Toolbar is stuck at 5.6, and Norton IPS is stuck at 2.0. Both refuse to update regardless of how many time I perform Live Update on Norton (and reboot). VERY FRUSTRATING!!

All Replies (1)

James
James
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  • Top 10 Contributor
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You need to run LiveUpdate with Norton as per http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-9-Support-for-Norton-Toolbar/td-p/615563

If you are having problems with Norton and or their Extension in Firefox then you may get better support on Norton forum.