Firefox will not open. Tells me it can't find an unrelated file.
When trying to start Firefox, I get a window saying "File not found" Then it tells me the specific file which has an xls extension. The file WAS a downloaded year end summary from Discover Card.
When trying to start Firefox, I get a window saying "File not found" Then it tells me the specific file which has an xls extension. The file WAS a downloaded year end summary from Discover Card.
All Replies (1)
Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)
- You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
Don't select anything right now, just use "Continue in SafeMode."