Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes repeatedly when I upload pictures.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Swarnava Sengupta

maria.groomers
maria.groomers
more options

For a while this was not a problem, but now if i upload large numbers of individual pictures it begins to repeatedly crash everytime i attempt an upload. it then gets into a cycle, which will even continue to the next day. The program i am using is j-shop. i has worked with images before, and gogle chrome seems happy. he images are not large.

For a while this was not a problem, but now if i upload large numbers of individual pictures it begins to repeatedly crash everytime i attempt an upload. it then gets into a cycle, which will even continue to the next day. The program i am using is j-shop. i has worked with images before, and gogle chrome seems happy. he images are not large.

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: