Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox (10.0.2 Mac OS 10.7.3) does not correctly download files with suffix .ciw (XXXX.ciw). What setting must I change to fix this?

  • 2 பதிலளிப்புகள்
  • 11 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by johngar

johngar
johngar
more options

attempt to download files XXXX.ciw (from WebofScience) gets the error message

Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk...

Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari.

What setting must I change to fix this?

attempt to download files XXXX.ciw (from WebofScience) gets the error message Download Error /users/...xxx.ciw could not be opened because an unknown error occurred. Try saving to disk... Saving to disk did not provide a file recognizable by EndNote. All of this worked with Safari. What setting must I change to fix this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.

Read this answer in context 👍 1

All Replies (2)

Luke
Luke
more options

You might try https://support.mozilla.org/en-US/kb/Unable%20to%20download%20or%20save%20files?s=firefox+download+unknown+error&r=0&e=sph&as=s#w_choose-a-valid-download-folder-in-safari-preferences or some of the other suggestions on that article.

johngar
johngar கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thanks for the tip. I had to trash the mime.types.rdf file, but that did the job.