Various problems on firefox recently
Various sites don't seem to work properly on Firefox recently. examples of problems are:- in youtube my inbox is completely blank, nothing shows up. on bbc.co.uk some videos won't play, video player is just blank. This also happens on other sites. Also on quite a few sites often buttons don't work properly.
On each occasion when encountering a problem I have tried again on google chrome and it's worked fine.
All Replies (1)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode