Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Various problems on firefox recently

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by cor-el

Various sites don't seem to work properly on Firefox recently. examples of problems are:- in youtube my inbox is completely blank, nothing shows up. on bbc.co.uk some videos won't play, video player is just blank. This also happens on other sites. Also on quite a few sites often buttons don't work properly.

On each occasion when encountering a problem I have tried again on google chrome and it's worked fine.

Various sites don't seem to work properly on Firefox recently. examples of problems are:- in youtube my inbox is completely blank, nothing shows up. on bbc.co.uk some videos won't play, video player is just blank. This also happens on other sites. Also on quite a few sites often buttons don't work properly. On each occasion when encountering a problem I have tried again on google chrome and it's worked fine.

All Replies (1)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).