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one particular website gives a 404 error but i can open it in internet explorer

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  • Last reply by cor-el

briggsy
briggsy
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I used to be able to visit the Especially Yours website and click on any item and not have a problem. Now no matter how I get to the website I end up with a 404 error. I've had several people try to get to it and they've had no problem. I also was able to load the site through Internet Explorer with no problem. If I click a link in an email it will initially land on the site then immediately roll to a 404 error page saying it can't find the site. I have gone through and looked at all of my security settings and have set them to allow cookies and popups for the site but still it will not load. I went directly to the site by typing in the URL and it allowed me to land on the main page. But the minute that I click on a specific item to take a closer look it allows the page to pop up and then automatically roll to the 404 error page. This has become very frustrating because I primarily use FireFox and I don't using Internet Explorer anymore.

I used to be able to visit the Especially Yours website and click on any item and not have a problem. Now no matter how I get to the website I end up with a 404 error. I've had several people try to get to it and they've had no problem. I also was able to load the site through Internet Explorer with no problem. If I click a link in an email it will initially land on the site then immediately roll to a 404 error page saying it can't find the site. I have gone through and looked at all of my security settings and have set them to allow cookies and popups for the site but still it will not load. I went directly to the site by typing in the URL and it allowed me to land on the main page. But the minute that I click on a specific item to take a closer look it allows the page to pop up and then automatically roll to the 404 error page. This has become very frustrating because I primarily use FireFox and I don't using Internet Explorer anymore.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Firefox sometimes caches the results of page not found errors. To reload a page bypassing the cache, you can do either of these:

Ctrl+Shift+F5
Shift+click the reload button

Do either of those help?

In your "More system details" information, you have a duplicate Flash player (and 3 Shockwave for Director players). This might not be relevant to that site, but definitely is worth cleaning up. Check out this thread for more information: Plugins up-to-date but still getting the Update plugin tab.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.