Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have lost volume with YouTube on Firefox - only. Other browsers work fine with Youtube??

  • 4 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Keithmt

F5 and other volume controls including the speakers cannot solve the issue. YouTube has been fine on Firefox forever, till last week. Now the volume is barely there at all. All ok with Chrome so its not the laptop? Thanks

F5 and other volume controls including the speakers cannot solve the issue. YouTube has been fine on Firefox forever, till last week. Now the volume is barely there at all. All ok with Chrome so its not the laptop? Thanks

தீர்வு தேர்ந்தெடுக்கப்பட்டது

First, thanks for the replies, I checked all of them. The Silverlight plug in needed an update which fixed the problem. Prior to that I updated and reloaded just about all the rest and emptied all the caches. Pretty much the last bullet!

Read this answer in context 👍 1

All Replies (4)

Try these:

  • Upgrade your flash plugin

[https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix...]

  • Use Html5 version of YouTube
  • Reset your Firefox cache

[cache]

  • Reset your Firefox

Reset Firefox preferences to troubleshoot and fix problems

  • Maybe there's a problem in YouTube preferences!

Keithmt:

You appear to already have the most current Flash plugin.

See these articles for possible solutions:




Other - You should check your Plugins and update as needed:

  1. Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
  2. Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612 (not the same as Adobe Flash/Flashplayer/Shockwave Flash)

Did you check the volume setting for the plugin container process in the volume mixer while a video is playing?

You can also try to clear the Flash local storage and settings for YouTube or all of them.

  • Windows Control Panel > Flash Player, click Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Flash Local storage settings Help:

தீர்வு தேர்ந்தெடுக்கப்பட்டது

First, thanks for the replies, I checked all of them. The Silverlight plug in needed an update which fixed the problem. Prior to that I updated and reloaded just about all the rest and emptied all the caches. Pretty much the last bullet!