Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a problem with my Firefox sync account.

  • 1 பதிலளி
  • 10 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by the-edmeister

Hello!

I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

Hello! I decided to format my computer and wanted to backup my bookmarks etc. I created a firefox sync account and synced them. When i was done i tried to sync my bookmarks back to the computer but failed. Now all my bookmarks are gone. Is there any way to retrieve that information from one of your servers?

All Replies (1)

Do you have your Sync Key (or Recovery Key) ?

Have you reset your Sync Key?
If you did your bookmarks are gone.