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Firefox upgraded to V20 in the process of restarting my computer to fix a BSOD problem. WHERE ARE MY 20,000 BOOKMARKS???? !!!!

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by mommybud

In the process of restarting my computer, Firefox upgraded to v20, and all 20,000 bookmarks are GONE. Where can I find them to import them?

I am in the process of trying to fix a BSOD problem, and the Geek Squad at Best Buy remotely made some changes on my computer, so maybe they changed a setting that let things update instead of asking me first. I'm not sure of this. I'd have to find where that setting is, but I thought it was personal to each product.

At any rate, I had a TON of bookmarks. Can you tell me where they are stored so I can import them? PLEASE?

In the process of restarting my computer, Firefox upgraded to v20, and all 20,000 bookmarks are GONE. Where can I find them to import them? I am in the process of trying to fix a BSOD problem, and the Geek Squad at Best Buy remotely made some changes on my computer, so maybe they changed a setting that let things update instead of asking me first. I'm not sure of this. I'd have to find where that setting is, but I thought it was personal to each product. At any rate, I had a TON of bookmarks. Can you tell me where they are stored so I can import them? PLEASE?

All Replies (2)

you should try running profile manager in firefox and check if it didnt accidently create new profile for you :)

Thank you, fx.... It seems that my computer itself has decided I'm a temporary user, and won't let me use my own files. I'm just about ready to reformat it and start over.  :( Anyone have any other ideas??