Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

pdf preview doesn't work

  • 2 பதிலளிப்புகள்
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

E_chin
E_chin
more options

i can only view PDF files by downloading them, i can't preview them in browser.

this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf

gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

i can only view PDF files by downloading them, i can't preview them in browser. this link http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf gives me a blank preview and the message "This PDF document might not be displayed correctly" and the only option is to download it and open it in adobe reader.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

That PDF looks pretty good to me. Could you try a reload bypassing your cache? You can do that by pressing Ctrl+Shift+r.

If the built in PDF viewer is not performing well on the PDFs important to you, try switching to Adobe's plugin. This article has the steps for that: View PDF files using Firefox’s built-in viewer.

Any luck?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.