Firefox crashes
I'm getting a crash every time I try to start up Firefox, It also crashes when trying to start in safe mode. I've tried a reset but that didn't help.
I do not have Bitguard installed, antivirus and malware scams are clear
Version is 25.01, Windows 7 64 Bit, 8GB RAM.
All Replies (3)
That is a problem with Trusteer software (RapportTanzan25.DLL).
Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
- http://www.trusteer.com/support/rapport-installation-links
- http://www.trusteer.com/support/report-problem
- http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
- Start Menu > Programs > Trusteer Rapport > Stop Rapport
Never mind, just tried it again and it works!
Typical, I post after dozens of crashes and then it immediately miraculously works
Oops, we cross posted, thanks for the reply
Firefox started working again on it's own, but I am installing the latest version of Rapport right now.