Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stalls when not in use and must be forced quit.

  • 7 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

The program works fine while I am actively using it. When it is in the background while using another application, or when I wake the computer from sleep and bring up Firefox, the program has stalled/become unresponsive. This phenomenon started approximately two weeks ago. I have turned all add-ons acquired the past six months in an attempt to eliminate conflicts, but the program still freezes when not active at least once a day.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

Read this answer in context 👍 2

All Replies (7)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

You do have a load of addons that can cause weird problems.

Could you try safe mode and see if it works there?

Further information: Diagnose Firefox issues using Troubleshoot Mode

You can also consider to create a new profile to have a fresh start. That will also get rid of some weird pref values.

See "Creating a profile":

You can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

I will start disabling add-ons in reverse order of how I have installed them, as these daily stalling issues are a recent phenomenon.

After 36 hours of Firefox running in the background without freezing, I think it safe to say that by process of elimination I have found the add-on that was causing this issue after upgrading to the latest version. I have since removed said add-on from the browser altogether.

Can you tell us which extension caused this issue?