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Thunderbird freezes and shows white screen when I hit the 'reply' button. What could be the reason?

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 7 views
  • Last reply by christ1

Everytime I try and reply to emails, Thunderbird freezes and goes into white screen mode. The whole process takes about 15 seconds before the reply window shows.

Everytime I try and reply to emails, Thunderbird freezes and goes into white screen mode. The whole process takes about 15 seconds before the reply window shows.

All Replies (4)

What is your anti-virus s/w?

Start *Windows* in safe mode with networking enabled. - http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does the problem go away?

christ1 மூலமாக திருத்தப்பட்டது