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Outlook contact page is blank

  • 2 பதிலளிப்புகள்
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by jaws3

In FF 27.0.1 on OS 10.8.5, I cannot open the Contacts page of the new Outlook. It is blank.

In FF 27.0.1 on OS 10.8.5, I cannot open the Contacts page of the new Outlook. It is blank.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the problem to be a plug-in. It does not happen in Safe mode and Outlook contacts opens normally. The offending add-on is Wondershare Video Player 1.6.0 browser extension. If I disable that, then Outlook opens the contacts page normally. Wondershare support tell me now that they have no solution to this problem but is has been recorded and a ticket opened to be fixed in a later update. So bottom line, there is no fix if you are using Wondershare Video Player 1.6.0 browser extension except to disable it.

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All Replies (2)

This happens in safe mode?

Try clear your recent history:

Also:

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I found the problem to be a plug-in. It does not happen in Safe mode and Outlook contacts opens normally. The offending add-on is Wondershare Video Player 1.6.0 browser extension. If I disable that, then Outlook opens the contacts page normally. Wondershare support tell me now that they have no solution to this problem but is has been recorded and a ticket opened to be fixed in a later update. So bottom line, there is no fix if you are using Wondershare Video Player 1.6.0 browser extension except to disable it.