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New version of Thunderbird (24.5) does not download e-mail -

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  • Last reply by user01229325

ectrimble
ectrimble
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When prompted to get mail, says it's connected to gmail or other server, does not send log-in info, does not retrieve messages.

What is happening, how can I correct this?

When prompted to get mail, says it's connected to gmail or other server, does not send log-in info, does not retrieve messages. What is happening, how can I correct this?

All Replies (1)

user01229325
user01229325
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Check to see if your firewall is blocking Thunderbird after the upgrade. I have had two people fix this problem by resetting their firewall to Allow for Thunderbird.