Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

After changing my password on outlook365 account, what do I need to do for it to connect again?

  • 1 ప్రత్యుత్తరం
  • 23 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది zacshepherd

more options

I changed my exchange password, had my thunderbird account set up for imap; after changing I was getting an error "user is authenticated but not connected". Thunderbird was not prompting me to change my password, I believe I updated it yesterday right after changing password in exchange but that might have just been smtp.

I changed my exchange password, had my thunderbird account set up for imap; after changing I was getting an error "user is authenticated but not connected". Thunderbird was not prompting me to change my password, I believe I updated it yesterday right after changing password in exchange but that might have just been smtp.

ప్రత్యుత్తరాలన్నీ (1)

more options

I was able to resolve this by going into Preferences - Security - Passwords - Saved Passwords and removing my imap password.

T'bird prompted me for a new password, I supplied the updated one and was in.