Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox won't let me login into my gmx email - it insists on diverting me to the mobile app instead and adjusting history doesnt help!

  • 2 ప్రత్యుత్తరాలు
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 8 వీక్షణలు
  • చివరి సమాధానమిచ్చినది DVEE

more options

I posted this problem last week and tried the solution suggested to right click in the history menu and use the Forget About This Site option. The mobile app site that I was being diverted to wasn't listed in the history, and neither was gmx.com! Nothing I do will make firefox allow me to login to my regular email, so when I want to login to my gmx email, I have to use IE. I notice other people are also having problems with firefox and gmx. For some reason, firefox isn't able to function with gmx. Are firefox developers looking into this? I've already had to remove firefox as my default browser due to the PDF problem, now I can hardly use it at all due to the gmx problem.

I posted this problem last week and tried the solution suggested to right click in the history menu and use the Forget About This Site option. The mobile app site that I was being diverted to wasn't listed in the history, and neither was gmx.com! Nothing I do will make firefox allow me to login to my regular email, so when I want to login to my gmx email, I have to use IE. I notice other people are also having problems with firefox and gmx. For some reason, firefox isn't able to function with gmx. Are firefox developers looking into this? I've already had to remove firefox as my default browser due to the PDF problem, now I can hardly use it at all due to the gmx problem.

ప్రత్యుత్తరాలన్నీ (2)

more options

I don't have an account in GMX.com, but i tried the login page, it works fine for me.

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

Thank you for your reply. I also can get to the login page just fine, but when I put in my login info and click "login" I am then diverted to the mobile site. You couldn't go far enough to elicit the diversion, because you can't login. HOWEVER, i think I resolved the problem in another way that probably did what you thought. I was using a bookmark to get to GMX. I was getting to the right GMX site - until I logged in, at which time I was diverted. So I deleted the bookmark, closed the browser, reopened it and retyped in gmx.com and went to the exact same gmx site, but now when I logged in, I was taken to my proper email. So by removing the bookmark, I must have cleared the cache, etc. Hopefully, it will stay working correctly!