Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I am not able to access the email, I do not know what the password is and cannot seem to get it reset.

  • 1 ప్రత్యుత్తరం
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది user01229325

more options

the image keeps telling me Login Failed Login to server mail.portnel.com failed.

with options of Retry / Enter New Password / Cancel

I really need this fixed as I am looking for work and this is my main email

the image keeps telling me Login Failed Login to server mail.portnel.com failed. with options of Retry / Enter New Password / Cancel I really need this fixed as I am looking for work and this is my main email

ప్రత్యుత్తరాలన్నీ (1)

more options

Forgotten passwords are reset with your email provider. Thunderbird is email client software that runs on your computer and has nothing to do with administering your email password.

Go to your providers web mail or email help page and see if your password works there. If not, look for a link to reset it. If it works there then you may have an incorrect server setting or an overactive antivirus software causing issues.