Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox crashes

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది philipp

crisss
crisss
more options

Firefox continues to crash also after a desinstallation/restinstallation . I am running on a Microsoft 8.1 but I didn't find any solution to my problem on your KB. I have look for a crash files but there isn't any, I have absolutely to use Firefox to access my children school log.

I look forward to receive your suggestion and support.

BR

Paolo

Firefox continues to crash also after a desinstallation/restinstallation . I am running on a Microsoft 8.1 but I didn't find any solution to my problem on your KB. I have look for a crash files but there isn't any, I have absolutely to use Firefox to access my children school log. I look forward to receive your suggestion and support. BR Paolo

ప్రత్యుత్తరాలన్నీ (1)

philipp
philipp
  • Moderator
more options

hello paolo, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.