Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Thunderbird is deleting my emails

  • 5 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది marcoago

more options

Hello,

Thunderbird is deleting old emails from my folders. Using IMAP and Thunderbird 31.4.0. In the synchronizations I have "don't delete any message" for every folder. I reinstall Thunderbird several times. I deleted my account and made a new one. I was using my university server and then I switched to Gmail but still I have the same issue. The emails are deleted randomly. They can be either 10 days or 30 days old. This is occurring for one year. Any idea? Cheers, Marco

Hello, Thunderbird is deleting old emails from my folders. Using IMAP and Thunderbird 31.4.0. In the synchronizations I have "don't delete any message" for every folder. I reinstall Thunderbird several times. I deleted my account and made a new one. I was using my university server and then I switched to Gmail but still I have the same issue. The emails are deleted randomly. They can be either 10 days or 30 days old. This is occurring for one year. Any idea? Cheers, Marco

ప్రత్యుత్తరాలన్నీ (5)

more options

I saw that link a year ago. Not very helpful in my case.

more options
Not very helpful in my case.

Did you go through all the steps mentioned in the article? What did you find?

more options

If this link is the best help I can have, I will find an alternative to Thunderbird (unfortunately).

more options

The problem for this case I think is gmail that deletes 30 days old emails. I could fix it by using the option "when i delete a message move it to this folder" different from trash. But here i think TB has a bug. I will create another question for the forum for this specific issue.