We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Mozilla won't load new e-mails and takes forever to open any.

  • 4 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది christ1

more options

I decided to switch my e-mail to Thunderbird instead of web client, however, since my web client has 5,000 e-mails in it's inbox from years of use... Thunderbird seems to not be able to handle it.

Whenever I start Thunderbird it doesn't download the new e-mails, nor will it open any e-mails for a long period of time. It's constantly loading something or saying "Downloading header 1 of 5,000"

Just curious if there's a fix, if not I'll just stick with the web-client.

I decided to switch my e-mail to Thunderbird instead of web client, however, since my web client has 5,000 e-mails in it's inbox from years of use... Thunderbird seems to not be able to handle it. Whenever I start Thunderbird it doesn't download the new e-mails, nor will it open any e-mails for a long period of time. It's constantly loading something or saying "Downloading header 1 of 5,000" Just curious if there's a fix, if not I'll just stick with the web-client.

ప్రత్యుత్తరాలన్నీ (4)

more options

Pop or IMap mail account? Is it gmail?

Do you use an anti-virus program ? If yes, what do you use?

Do you scan incoming mail ?

Do you have emails in other folders or just the Inbox?

more options

IMap Hotmail account

Yes Microsoft Security Essentials

Far as I know I don't scan in-coming mail.

Inbox, spam and trash.

more options

Same thing is happening with me on Yahoo emails. Please anyone with a proper solution??

more options

Accumulating a large number of messages in Inbox isn't best practice. Keep you Inbox as clean as possible. See http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

The following is to determine whether your anti-virus software interferes with Thunderbird. Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?