Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox crashes

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 15 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

When I try to upload pictures or files, Firefox crashes.

When I try to upload pictures or files, Firefox crashes.

ప్రత్యుత్తరాలన్నీ (3)

more options

What security software do you have?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

more options

I have Norton.

Most recent crash report bp-3e14ab67-c2be-4871-8aaf-9ef422151122

more options

Disable the Norton Toolbar. This will not affect the main program. Check for Norton updates, and contact their support.

https://support.norton.com http://community.norton.com/