Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

all bookmark backups corrupted after upgrade of firefox

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

more options

I was nagged to update to the latest version yesterday. Despite having problems in the past when I updated, I went ahead. After updating, I opened Firefox to find all of my bookmarks gone. I've tried restoring from Backup. Every single JSON I try to backup from throws the error that it is "Unable to process backup file." I've tried running Places Maintenance, but get nothing but a "Fetching..." message forever. I ran the latest bookmark file through a JSON validator and got 116 errors. I rolled back to an older version of Firefox, but still get the error. Any suggestions? I mean, other than stop using Firefox, since updates to Chrome and IE don't cause everything to disappear every time I update.

I was nagged to update to the latest version yesterday. Despite having problems in the past when I updated, I went ahead. After updating, I opened Firefox to find all of my bookmarks gone. I've tried restoring from Backup. Every single JSON I try to backup from throws the error that it is "Unable to process backup file." I've tried running Places Maintenance, but get nothing but a "Fetching..." message forever. I ran the latest bookmark file through a JSON validator and got 116 errors. I rolled back to an older version of Firefox, but still get the error. Any suggestions? I mean, other than stop using Firefox, since updates to Chrome and IE don't cause everything to disappear every time I update.

ప్రత్యుత్తరాలన్నీ (1)

more options

You can check for problems with the places.sqlite database (bookmarks, history) in the Firefox profile folder.

See also:

If the Places Maintenance extension can't repair the places.sqlite database then remove all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup in the bookmarkbackups folder.

See also: