Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Password for sync didn`t works

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది the-edmeister

more options

Registred today on firefox sync to backup bookmarks and passwords before reinstalling windows. But now password didn`t work. Maybe because there is no password confirmation on register page. I need to recover my data. Passwords are not necessary, but bookmarks are critical. Sorry for my bad english, it`s not my native language.

Registred today on firefox sync to backup bookmarks and passwords before reinstalling windows. But now password didn`t work. Maybe because there is no password confirmation on register page. I need to recover my data. Passwords are not necessary, but bookmarks are critical. Sorry for my bad english, it`s not my native language.

ప్రత్యుత్తరాలన్నీ (1)

more options

1. Sync isn't intended to be used to backup Firefox data when doing an OS re-installation. It's meant for synchronizing Firefox data across multiple devices. The key difference is that your data would be still on another device should you have a problem when re-connecting the newly installed operating system.

2. When setting up a Firefox Account for Sync, you are sent an email that requires confirmation to finalize the new account setup procedure. There is no confirmation on the setup page.

3. Whatever you do, don't reset the Firefox Account password. The password is the "key" to your data; reset the password and your data is rendered useless. The password is used to encrypt your data, a different password wouldn't decrypt your data; and the reset clears your data from the Sync server, being that the data is useless and can't be decrypted..