Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Office 365 account/password not recognised when trying to set up account

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది user1121639

TimTaylor
TimTaylor
more options

I am trying to set up an office 365 email account.

I am using the identical account name ad password that I successfully use to log in to the account via Web Mail

The account set up fails on the final verification stating that either the account name or password are not recognised or are incorrect.

The server settings etc are all found as they should be.

I am 100% certain that the account name and password are correct

The same account has successfully been added to Outlook and my BlackBerry using the identical details

I am trying to set up an office 365 email account. I am using the identical account name ad password that I successfully use to log in to the account via Web Mail The account set up fails on the final verification stating that either the account name or password are not recognised or are incorrect. The server settings etc are all found as they should be. I am 100% certain that the account name and password are correct The same account has successfully been added to Outlook and my BlackBerry using the identical details

న TimTaylor చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (1)

user1121639
user1121639
more options

You probably need to set up an App password.

Hotmail/Outlook Mail: Go to https://account.microsoft.com/ and log into your Hotmail/Microsoft Account. Go to "Security & privacy", then "More security settings" under "Account security". Go down to "Two-step verification" to set your App passwords.