We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

thunderbird will not authenticate otherwise working account settings

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది steveinservice

steveinservice
steveinservice
more options

I'm trying to set up a new account in Thunderbird. All the settings seem right (checked many times on 2 computers). Cannot get the account to get past the "test" (or Re-Test) stage. "Thunderbird failed to find the server settings". So it won't create the account.

On the Windows 10 PC, I CANNOT get the "Advanced Config" button to enable in spite of changing everything. (I did manage this ONCE on the XP machine, which was unexpected, and did allow the account to create, but now I can't even reproduce this!)

ONCE the account is created in Thunderbird, it works fine. The problem is getting the account to create at all.

I've also tried to create an IMAP version of my POP account - again, failed to find the server settings, but changing the settings on the existing account worked fine as it avoids the bloody verification stage, which DOESN'T!

The current workaround is to change an existing a little used account to do the job. Not ideal.

What I really need is a method of bypassing the account verification that works reliably.

Any insights gratefully received!

XP Thunderbird Version 45.8.0 Win 10 Thunderbird Version 52.1.1

I'm trying to set up a new account in Thunderbird. All the settings seem right (checked many times on 2 computers). Cannot get the account to get past the "test" (or Re-Test) stage. "Thunderbird failed to find the server settings". So it won't create the account. On the Windows 10 PC, I CANNOT get the "Advanced Config" button to enable in spite of changing everything. (I did manage this ONCE on the XP machine, which was unexpected, and did allow the account to create, but now I can't even reproduce this!) ONCE the account is created in Thunderbird, it works fine. The problem is getting the account to create at all. I've also tried to create an IMAP version of my POP account - again, failed to find the server settings, but changing the settings on the existing account worked fine as it avoids the bloody verification stage, which DOESN'T! The current workaround is to change an existing a little used account to do the job. Not ideal. What I really need is a method of bypassing the account verification that works reliably. Any insights gratefully received! XP Thunderbird Version 45.8.0 Win 10 Thunderbird Version 52.1.1

ఎంపిక చేసిన పరిష్కారం

Usually, when adding a new account for which TB is unlikely to find the settings, it's sufficient to click 'Manual config.' after entering the email address and password. Another way is to go Offline (File/Offline/Work Offline toggle) before adding the account (File/New/Existing Mail Account). Once the account is set up, go back Online to connect to the server.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

ఎంపిక చేసిన పరిష్కారం

Usually, when adding a new account for which TB is unlikely to find the settings, it's sufficient to click 'Manual config.' after entering the email address and password. Another way is to go Offline (File/Offline/Work Offline toggle) before adding the account (File/New/Existing Mail Account). Once the account is set up, go back Online to connect to the server.

steveinservice
steveinservice ప్రశ్న యజమాని
more options

I like the sound of the "work offline" trick. I'll give that a try when I get round to sorting it out. Thanks for the suggestion.