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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox crashes on opening

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది FredMcD

IanTebbett
IanTebbett
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Firefox 56.0.1 (latest auto update) Every attempt to start (in normal and safe mode) results in Application error "The instruction at 0x3fc69352 referenced memory at 0x00000000. The memory could not be read". Main screen is showing, error window will close, but firefox unresponsive to browsing instructions.

System is 64bit running Windows 7 Home Edition SP 1.

Worked fine until most recent autoupgrade.

Firefox 56.0.1 (latest auto update) Every attempt to start (in normal and safe mode) results in Application error "The instruction at 0x3fc69352 referenced memory at 0x00000000. The memory could not be read". Main screen is showing, error window will close, but firefox unresponsive to browsing instructions. System is 64bit running Windows 7 Home Edition SP 1. Worked fine until most recent autoupgrade.

ఎంపిక చేసిన పరిష్కారం

Are you using the 64bit Firefox? Many have reported issues. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (3)

FredMcD
FredMcD
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ఎంపిక చేసిన పరిష్కారం

Are you using the 64bit Firefox? Many have reported issues. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

IanTebbett
IanTebbett ప్రశ్న యజమాని
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Downloading 32bit made it work (despite being a 64bit m/c!!!). Thanks

FredMcD
FredMcD
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Glad to help. Safe Surfing.