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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox crashes

  • 3 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Sancho911

Sancho911
Sancho911
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I get instantly get the Mozilla Crash Reporter every time I try to start Firefox. Uninstalled and reinstalled Firefox which didn't work.

Here's the crash report submitted:

"Crash ID: bp-26b0d040-8d84-4e58-9dca-77b251180615"

Any help on what's wrong appreciated.

Thanks.

I get instantly get the Mozilla Crash Reporter every time I try to start Firefox. Uninstalled and reinstalled Firefox which didn't work. Here's the crash report submitted: "Crash ID: bp-26b0d040-8d84-4e58-9dca-77b251180615" Any help on what's wrong appreciated. Thanks.

ప్రత్యుత్తరాలన్నీ (3)

Shadow110
Shadow110
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Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

Hi, please go through this and do as many as possible : https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

You may want to search for Device Manager and check that your still running the Video Card Drivers you should be and that they have not been replaced by Microsoft's. Also will replace other drivers. https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

Video card Drivers are the main cause of crashes but it would do no harm to scan your self also : https://www.malwarebytes.com/

FredMcD
FredMcD
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bp-26b0d040-8d84-4e58-9dca-77b251180615 Signature: pmls64.dll@0x7cb46

pmls64.dll = PremierOpinion = VoiceFive, Inc Note: Flagged by some anti-virus scans

Sancho911
Sancho911 ప్రశ్న యజమాని
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Thank you. Malwarebytes sorted it.