Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox opened in super zoom mode and i can't get it to appear as normal page (Mac)

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 12 వీక్షణలు
  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

more options

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus

I rely on this and it's very important to get it running properly again.

Thanks

When I opened Firefox it showed the previous page in zoomed mode and I can't navigate around the page - it won't move. I wanted to uninstall and then install again but before that i wanted to back up all bookmarks but it won't allow me to do this - it just shows 1 bookmark in super zoomed mode I can see the normal toolbar but no bookmarks, or drop down menus I rely on this and it's very important to get it running properly again. Thanks

ప్రత్యుత్తరాలన్నీ (2)

more options

https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json or Localstore.rdf files.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data
    \Mozilla\Firefox\Profiles\

Search for the above files. Then rename or delete them. Restart Firefox.

more options

To reset the zoom level on a page in Firefox -- Firefox's own zoom feature -- either:

  • In the address bar, click the circle with the current zoom level (e.g., 200%) to restore it to 100%
  • press Command+0 (that's a zero)

For MacOS superzoom, I found the following suggestions on Apple's forums, but I can't test them myself:

  • Holding down ⌥ and ⌘ with the minus key did it for me.
  • press Alt (aka option), CMD and 8 simultaneously

Did any of that help?