Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Why is Firefox upgrade stuck at 90% for 1+ hour

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Zuzu

more options

I'm not sure what version of Firefox I was running (can't check since the upgrade is frozen). Probably one back from the current version.

I could not get a YouTube video to play, so I restarted browser. Now it has been upgrading for an hour, but the progress bar will not move beyond (approx) 90%.

Should I force quit the updater?

(I'm running Firefox on Macos 10.12.6)

I'm not sure what version of Firefox I was running (can't check since the upgrade is frozen). Probably one back from the current version. I could not get a YouTube video to play, so I restarted browser. Now it has been upgrading for an hour, but the progress bar will not move beyond (approx) 90%. Should I force quit the updater? (I'm running Firefox on Macos 10.12.6)

ఎంపిక చేసిన పరిష్కారం

Never mind. I stopped the installer, rebooted, and did a clean install (after backing up a bunch of stuff from profiles).

Luckily, Firefox referred back my profile, so I did not appear to lose anything.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (1)

more options

ఎంపిక చేసిన పరిష్కారం

Never mind. I stopped the installer, rebooted, and did a clean install (after backing up a bunch of stuff from profiles).

Luckily, Firefox referred back my profile, so I did not appear to lose anything.