Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Upgraded iPhone, Can't see logins and passwords

  • 5 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది OBW47

more options

I switched to a new phone and can no longer view my passwords and logins. The app prompts me for a 6 digit passcode but I don't know it or how to reset it. On my older phone, I viewed all my logins with touchID, but my new phone doesn't have that feature.

I switched to a new phone and can no longer view my passwords and logins. The app prompts me for a 6 digit passcode but I don't know it or how to reset it. On my older phone, I viewed all my logins with touchID, but my new phone doesn't have that feature.

ప్రత్యుత్తరాలన్నీ (5)

more options

You can setup/or change your passcode by going to Settings and Face ID & Passcode. If you can't do this, you need to asked the question on the Apple support site. If the phone is previously owned you'll need to contact the previous owner for the code.

more options

The passcode requested by the firefox app is different from my iPhone's passcode. I still have access to my old phone and it always had a 4 digit numerical passcode, but for some reason, the firefox app asks for 6 digits. I removed/altered the passcode on my new and old phone and I still cannot access my logins and passwords without some type of bio-authentication. I attached screenshots of my lock screen and firefox app prompt from my old and new phone.

more options
more options

Unfortunately, no. To turn the firefox passcode off or change it, I need the 6 digit passcode. Currently, I can't find any avenues to reset that passcode if I forgot it.

more options

Didn’t think it would work but something to try.