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ఇంకా తెలుసుకోండి

Open to a blank page, can't use ANYTHING

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 14 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

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I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer.

I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes.

Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message.

It stopped working after I installed the NET framework that League of Legends requires.

After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer. I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes. Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message. It stopped working after I installed the NET framework that League of Legends requires. After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

ఎంపిక చేసిన పరిష్కారం

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (1)

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ఎంపిక చేసిన పరిష్కారం

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads