Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't access emails having updated to v91.2.1 today

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 21 వీక్షణలు
  • చివరి సమాధానమిచ్చినది johninstalbans

more options

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

న johninstalbans చే మార్చబడినది

ఎంపిక చేసిన పరిష్కారం

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (1)

more options

ఎంపిక చేసిన పరిష్కారం

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!