Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't Reset Firefox Password

  • 2 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
  • 9 వీక్షణలు
  • చివరి సమాధానమిచ్చినది FredMcD

more options

For some reason I cannot reset my Firefox password


specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

For some reason I cannot reset my Firefox password specifically i get the error {"code":400,"errno":120,"error":"Bad Request","message":"Incorrect email case","info":"https://github.com/mozilla/fxa/blob/main/packages/fxa-auth-server/docs/api.md#response-format","email":"[an old email address]"}

ప్రత్యుత్తరాలన్నీ (2)

more options

Are you talking about a website? Or the browser itself?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}